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New opportunity with iHV: Business and Operations Lead

1st May 2024

Location – Hybrid working/ Emsworth, Hampshire: working in our Emsworth office in Hampshire, on average, two days a week, with the option to work flexibly from home on the remaining days.

Are you an experienced Business Operations manager looking for an exciting opportunity to develop your career in a flourishing and growing UK charity that is passionate about giving every baby the best start in life? If so, we would love to hear from you.

The Institute is a charity, membership organisation and professional body, established to support health visitors by strengthening the quality of services that they can provide to babies, children and families across the UK – for more information visit:

The Institute is a growing organisation which has enjoyed significant success, with a well-established reputation and team operating across the UK. We deliver a breadth of work to support our members across our key priorities; these include national policy influencing, health visiting continuous professional development, sector-led improvements, innovations, projects, research, conferences and events – so every day at the iHV is both interesting and different!

As Business and Operations Lead, you will join a friendly team based in our south coast office in Emsworth and work closely with the CEO to deliver and improve the organisation’s strategic planning, operational delivery, and budgeting/ finance processes. You will play a vital role in ensuring that the day-to-day operations of the iHV run smoothly. The role includes:

  • Leading iHV business and financial management, including accounting, budgeting, reporting, strategic planning and risk management:
    • Working closely with the CEO, senior leadership team and our accountants to align financial and operational strategies.
    • Managing financial controls, procedures, and systems.
    • Collaborating with various departments, including external stakeholders, for effective budgeting and operational management.
  • Leading iHV operations:
    • With senior responsibility for administrative, legal, and compliance functions, ensuring smooth operations. This will include management of our Emsworth Office, IT and risks, supporting business planning and change management.
    • Lead the operational change for a new Customer Relationship Management (CRM) system and website. iHV Project Lead working with the supplier, the Project Manager and a small team at the iHV to ensure that the project is delivered within the specified time, cost and quality parameters of the specification.
    • Working closely with our part-time Head of HR, supporting the senior management team and line managers with HR matters, including recruitment.
    • Line management responsibilities of designated staff in the corporate team, supporting business administration.
    • Working with the CEO to ensure good governance of Board-related matters, collating Board papers, and attending quarterly Board meetings.

This full-time post is a pivotal role in the organisation and the right candidate will find they are joining ‘a supportive family’. The post will suit candidates who like a fast pace, new challenges, and who are able to provide exceptional attention to detail and work well within a growing team. Development opportunities are assured, with options for career progression within the organisation expected as we continue to grow.

This role requires a self-starter, a strong project manager, someone with the ability to think on their feet and with outstanding communication skills. Candidates should be educated to degree level in a relevant field with significant prior leadership and management experience.

Applications close: 9am on Thursday 16 May 2024
Interviews: via Zoom: Thursday 30 May 2024
Start date: 1 July 2024

For further information or an informal conversation about this post, please contact Tim Fleming, Head of Operations, [email protected]

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