Permanent
Location – Hybrid working/ Emsworth, Hampshire: working in our Emsworth office in Hampshire, on average two days a week, with the option to work flexibly from home on the remaining days.
Are you an experienced Business Operations manager looking for an exciting opportunity to develop your career in a flourishing and growing UK charity that is passionate about giving every baby the best start in life? If so, we would love to hear from you.
The Institute of Health Visiting is a charity, membership organisation and professional body, established to support health visitors by strengthening the quality of services that they can provide to babies, children and families across the UK – for more information visit: www.ihv.org.uk and read our latest Annual Report.
The Institute is a growing organisation which has enjoyed significant success, with a well-established reputation and team operating across the UK. We deliver a breadth of work to support our members across our key priorities; these include national policy influencing, health visiting continuous professional development, sector-led improvements, innovations, projects, research, conferences and events – so every day at the iHV is both interesting and different!
We are seeking an operational and people-focused Business and Operations Manager to join our Corporate team. You will join a friendly team based in our south coast office in Emsworth (with flexibility for hybrid working) and play a vital role in ensuring that the day-to-day operations of the iHV run smoothly. We are looking for someone who has personal drive for excellence, a highly organised and strategic operations leader, with a strong commitment to excellence and sound business acumen.
This is a senior management role at the iHV. The Business and Operations Manager will provide first-class operational and business management to the organisation. The postholder will join the organisation at an exciting time as we look to review our business strategy in 2025 to ensure that the iHV remains in a strong position now, and in the future. Working in partnership with the CEO, Directors and other members of the team, they will support the development and implementation of the iHV strategic intent to ensure it meets its objectives.
The postholder will have responsibility for the management of key areas of business for the iHV, including overseeing the operational needs of the organisation and management of the Emsworth Office. Supported by the CEO and Directors, they will manage operational delivery and development, budgets and financial information (supported by our external accountants), confidential information management, IT and human resources (supported by our external HR and IT consultancy), overseeing administrative, legal and compliance functions to support our strategic priorities in a way that is consistent with our values, behaviours, and ways of working.
To join us, you’ll need proven skills and experience in business and operations management, including managing human and financial resources. You will have a proven track record of managing complex programmes of work and developing efficient systems and processes that enhance quality and impact. With exceptional communication and people management skills, you will confidently engage with colleagues across the iHV, Trustees and external partners to support operational success. A proactive problem solver, you will excel in balancing multiple priorities, mitigating risks, and ensuring smooth operations across the organisation.
What we offer:
- The chance to work in a leading charity and professional body for health visiting and make a significant impact on the health visiting profession and its work to improve health outcomes for babies, children, families, and communities.
- A dynamic and supportive work environment – working with a team of people who are genuinely committed to our charity’s core mission and values and making the iHV a ‘great place to work’.
- Opportunities for professional development.
- Hybrid and flexible working options. This post will require some UK travel.
- Holiday – 25 days annual leave, plus bank holidays (increasing to 30 days leave after 2 years employment at the iHV – pro rata for part-time staff).
- Workplace pensions – the iHV has a generous organisation pension scheme, with 10% employer contribution and a personalised employee contribution to suit your needs.
- Team Away Days – We gather together as a whole team once a year for our 2-day awayday, and at regular intervals online and at our conferences throughout the year. We value our time together as a team to celebrate the work that we have done, learn together, share ideas, and constantly look for ways to improve what we do for the benefit of the people that we serve – with a mix of work and fun to build relationships and connections across our organisation.
Application process:
We welcome applications from candidates who can demonstrate the business and operational management skills, experience and competencies to undertake this role.
For more information on the role, download our recruitment pack with JD.
How to apply: Please complete the application form and submit this with your CV to [email protected].
Closing date for applications: The deadline for applications is 9am on Monday 24 March 2025.
Hold the date for first interview on Monday 31 March 2025. Please advise us if you are unable to make this date. We may, if appropriate, arrange a second round of interviews.
Contact Information: For further information or for an informal chat about the role, please contact Alison Morton, iHV CEO [email protected]
